Excellent! Every detail was taken care of. I particularly liked that communication was excellent — staff were well informed and eager to make my stay a wonderful experience. The arrival greeting with the Bali staff was a really nice extra touch. After several flights and many hours of travel, it was lovely to have someone […]
Testimonial Category: service
Wow! Sensational!
Wow, wow, wow! Sensational reefs, wonderful people, great resort. We will definitely be coming back. Susanne Müllejans-Scholz […]
Fantastic & Wonderful
Accommodations were fantastic! Staff were wonderful! Dive staff were extremely knowledgeable and kind! Sylva Tsinena & John Thompson […]
The Residence is Excellent
You have done an excellent job with The Residence. The time we spent here was superb in quality and comfort. Once again, excellent staff especially with food and service — we appreciate all the sambals, soups, and local cuisine. Butler service was five stars. The reef looks very healthy. Would book again. Sylvia Thomas […]
I Will Have To Come Back
We enjoyed a fabulous week on the Pelagian! When I had an accident early in the week, our cruise director was great — she and the captain made arrangements for me to see a doctor, and everything was handled perfectly. I then enjoyed the pleasures of the yacht and all the dive stories when my […]
A Perfect Mixture of Nature & Humanity
Every time I come here I can always greatly enjoy my stay, even without trying! The rooms are always squeaky clean and fresh, just perfect when you come back from diving and want to relax. The resort is a perfect mixture of nature and humanity, with natural, but managed wildlife everywhere. The cleaning actions of […]
The Staff Make This Place
Wonderful week! The staff really make this place — so friendly and helpful and going out of their way to make my stay faultless. On the boats, great assistance and dive leadership. In the restaurant, fabulous food and attentive service. At reception, the staff couldn’t have been more helpful. Thanks to all. David Mace […]
A Haven of Wellbeing
A haven of wellbeing in a paradisiacal diving area. Very personal all-round care — every wish is taken seriously and every effort is made to fulfill it. The food is first-class and extraordinarily varied. The staff in all areas are very warm, endlessly helpful and attentive. The Turtle Beach Bungalow was beautiful and the large […]
Every Detail Perfect
Amazing trip from start to finish, every detail perfect. Every single interaction with resort staff is wonderful — it is very hard to single anyone out, but massive thanks to the dive guide for making diving so fun, educational and exciting. The restaurant staff were all fabulous, and special mention to the chef for the […]
Service of The Highest Level
Dear Wakatobi Team, once again we had a wonderful time with you. We enjoyed every dive, the attentive care from the dive assistants, the delicious food and the warm interactions. It is also lovely to see how many long-standing staff members work at the resort — a great sign from a guest’s perspective too. We […]