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Testimonial Category: service

The Residence is Excellent

You have done an excellent job with The Residence. The time we spent here was superb in quality and comfort. Once again, excellent staff especially with food and service — we appreciate all the sambals, soups, and local cuisine. Butler service was five stars. The reef looks very healthy. Would book again. Sylvia Thomas […]

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I Will Have To Come Back

We enjoyed a fabulous week on the Pelagian! When I had an accident early in the week, our cruise director was great — she and the captain made arrangements for me to see a doctor, and everything was handled perfectly. I then enjoyed the pleasures of the yacht and all the dive stories when my […]

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A Perfect Mixture of Nature & Humanity

Every time I come here I can always greatly enjoy my stay, even without trying! The rooms are always squeaky clean and fresh, just perfect when you come back from diving and want to relax. The resort is a perfect mixture of nature and humanity, with natural, but managed wildlife everywhere. The cleaning actions of […]

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The Staff Make This Place

Wonderful week! The staff really make this place — so friendly and helpful and going out of their way to make my stay faultless. On the boats, great assistance and dive leadership. In the restaurant, fabulous food and attentive service. At reception, the staff couldn’t have been more helpful. Thanks to all. David Mace […]

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A Haven of Wellbeing

A haven of wellbeing in a paradisiacal diving area. Very personal all-round care — every wish is taken seriously and every effort is made to fulfill it. The food is first-class and extraordinarily varied. The staff in all areas are very warm, endlessly helpful and attentive. The Turtle Beach Bungalow was beautiful and the large […]

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Every Detail Perfect

Amazing trip from start to finish, every detail perfect. Every single interaction with resort staff is wonderful — it is very hard to single anyone out, but massive thanks to the dive guide for making diving so fun, educational and exciting. The restaurant staff were all fabulous, and special mention to the chef for the […]

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Service of The Highest Level

Dear Wakatobi Team, once again we had a wonderful time with you. We enjoyed every dive, the attentive care from the dive assistants, the delicious food and the warm interactions. It is also lovely to see how many long-standing staff members work at the resort — a great sign from a guest’s perspective too. We […]

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Stunning & Exceptional

I have had a brilliant week here. All aspects of my stay have been first class, starting with the excellent, friendly, helpful staff in all areas — general staff, restaurant staff, diving staff, boat crew and also in Bali. The full dive equipment I rented was fine. The dive sites — I visited 17 during […]

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A Magical Experience

Big thank you! First time in a scuba diving resort — magic experience. Great staff! Alina & George Laird […]

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Incredible Service

The service was incredible. Victoria Laird Dussort […]

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