How may we assist you?

We have a number of resources available to assist you. You are welcome to contact us by whichever is the most convenient method for you.

Phone Callback

Pass us your phone number (please include country/area code) and we will call you back. You may use Email, or Live Chat to pass us your phone number. Let us know if there is a time that is the most convenient for us to call you.

Email

Contact us at office@wakatobi.com − our team will respond within 24 hours. Alternatively you may contact the customer support representative who covers your area from the list below.


Find the Wakatobi team member for your location




Bali Team / Administrative office

Manager: Crispin Jones
Bali: GMT/UTC +8

Concierge: Stijn Loones
Bali: GMT/UTC +8

Robert Parrington
United Kingdom: GMT/UTC +0

Stefanie Voigt
Germany: GMT/UTC +1

Marek Machinia
Germany: GMT/UTC +1

Steffi Wagner
Germany: GMT/UTC +1

Linda Cash
Australia: GMT/UTC +10

United States & Canada

Karen Stearns
Marketing & Media Relations
Florida: ET – GMT/UTC -5

Bailey Anderson
Marketing & Media Relations
Florida: ET – GMT/UTC -5

Bob Kippola
Colorado: MT – GMT/UTC -7
California: PT – GMT/UTC -6

Randal Sanders
Louisiana: CT – GMT/UTC -6

Frank Owens
New York: ET – GMT/UTC -5
Canada: ET – GMT/UTC -5

Michelle Winkel
Florida: ET – GMT/UTC -5

Wakatobi is heaven on earth! And underwater! We can’t say enough about the professionalism, attentiveness and friendliness of all the staff at the resort and the dive teams, who went out of their way to make sure our every need was met and request answered. Moreover, our desires were anticipated by them, and details taken care of and offered up in so many ways. We thoroughly enjoyed extra services such… “The Highest Quality All-Around”

Sarah, Richard, Grace Watkins
,October 2025