How may we assist you?

We have a number of resources available to assist you. You are welcome to contact us by whichever is the most convenient method for you.

Phone Callback

Pass us your phone number (please include country/area code) and we will call you back. You may use Email, or Live Chat to pass us your phone number. Let us know if there is a time that is the most convenient for us to call you.

Email

Contact us at office@wakatobi.com − our team will respond within 24 hours. Alternatively you may contact the customer support representative who covers your area from the list below.


Find the Wakatobi team member for your location




Bali Team / Administrative office

Manager: Crispin Jones
Bali: GMT/UTC +8

Concierge: Stijn Loones
Bali: GMT/UTC +8

Robert Parrington
United Kingdom: GMT/UTC +0

Stefanie Voigt
Germany: GMT/UTC +1

Marek Machinia
Germany: GMT/UTC +1

Steffi Wagner
Germany: GMT/UTC +1

Linda Cash
Australia: GMT/UTC +10

United States & Canada

Karen Stearns
Marketing & Media Relations
Florida: ET – GMT/UTC -5

Bailey Anderson
Marketing & Media Relations
Florida: ET – GMT/UTC -5

Bob Kippola
Colorado: MT – GMT/UTC -7
California: PT – GMT/UTC -6

Randal Sanders
Louisiana: CT – GMT/UTC -6

Frank Owens
New York: ET – GMT/UTC -5
Canada: ET – GMT/UTC -5

Michelle Winkel
Florida: ET – GMT/UTC -5

Whatever your expectations – they will be exceeded!

Noela & Jeff Medcalf
,September 2025