Exceptional service and a lovely experience. Great diving, super attentive staff who remembered our names, and great food. We couldn’t ask for more, really. We had a great time here, and I would highly recommend Wakatobi Resort to anyone looking for a luxury diving resort experience. James Ellerman […]
Testimonial Category: service
Excellent Service & Attention to Detail
Excellent service, attention to detail, and very well organized. I loved that written schedules were provided for the transfer from the resort to the Pelagian and for departure. Seeing how smoothly the luggage was handled removed any potential stress. Hot scented towels after a dive were a real treat. Extremely pleased! Earlene Evans […]
Divers Can’t Miss This Place
If you’re a diver, you cannot miss this place. Another fantastic trip on the Pelagian. Like last time, the service was fantastic, the food was great and the diving was amazing. Louis Charles Romano […]
A Totally Joyful Place
I especially want to recognize my dive guide, who provided not only a great dive experience but was very kind in helping me to a thoroughly memorable experience for two weeks – greeting me daily at the dive center, assisting me on to the boats and taxis, assisting with gear and buckles, and then returning […]
Impressed Beyond Expectations
This is my first time visiting and diving at Wakatobi, and I am very impressed not only with the “hardware” but also the “heartware” within the team. Your facility is simply beyond the expectations of any diving resort or 5-star hotel I have ever visited. The facilities are well organized, thoughtful in the details, and […]
Best Diving For Seniors
Wonderful holiday! Very well looked after. Best diving trip for seniors. The food is superb; the menu changes each day and they’re able to take our requests. Staff are so wonderful! Our dive guide explained everything in great detail, and another team member was also great. The resort owners are so hospitable and put everyone […]
The Service is So Personal
The most terrific snorkelling experience – saw a cuttlefish, which has been a lifetime dream. Our guide was excellent – so knowledgeable and helpful. My night dive was an unexpected highlight. Then to the restaurant – even though dining on my own, which can be difficult, I was warmly welcomed, served and farewelled by name. […]
A Flawless Week
We enjoyed every aspect of our stay! The attention to detail is amazing, and we very much appreciated the hospitality of the staff. From the moment we landed in Bali to the very end, everyone was so genuine! Very impressive that we were always greeted by name. A little detail that we especially loved was […]
High Expectations Were Exceeded in Every Way
This was our first visit to Wakatobi, and we were well aware of your reputation for outstanding diving and outstanding service and facilities. I must say that our already-high expectations were met and exceeded in every way. I’d particularly like to point out our terrific experience with our dive guide. She was always ready with […]
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We Felt Safe, Cared For, and Had Lots of Fun
Wakatobi is a 5-star resort. The customer service is apparent with the scuba diving assistance, and our scuba guide was very thoughtful and considerate; we felt safe, cared for, and had lots of fun. Excellent butler service, providing anything we think we may need. Excellent food service – delicious, made to order, very accommodating for […]
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