I especially want to recognize my dive guide, who provided not only a great dive experience but was very kind in helping me to a thoroughly memorable experience for two weeks – greeting me daily at the dive center, assisting me on to the boats and taxis, assisting with gear and buckles, and then returning […]
Testimonial Category: service
Impressed Beyond Expectations
This is my first time visiting and diving at Wakatobi, and I am very impressed not only with the “hardware” but also the “heartware” within the team. Your facility is simply beyond the expectations of any diving resort or 5-star hotel I have ever visited. The facilities are well organized, thoughtful in the details, and […]
Best Diving For Seniors
Wonderful holiday! Very well looked after. Best diving trip for seniors. The food is superb; the menu changes each day and they’re able to take our requests. Staff are so wonderful! Our dive guide explained everything in great detail, and another team member was also great. The resort owners are so hospitable and put everyone […]
The Service is So Personal
The most terrific snorkelling experience – saw a cuttlefish, which has been a lifetime dream. Our guide was excellent – so knowledgeable and helpful. My night dive was an unexpected highlight. Then to the restaurant – even though dining on my own, which can be difficult, I was warmly welcomed, served and farewelled by name. […]
A Flawless Week
We enjoyed every aspect of our stay! The attention to detail is amazing, and we very much appreciated the hospitality of the staff. From the moment we landed in Bali to the very end, everyone was so genuine! Very impressive that we were always greeted by name. A little detail that we especially loved was […]
High Expectations Were Exceeded in Every Way
This was our first visit to Wakatobi, and we were well aware of your reputation for outstanding diving and outstanding service and facilities. I must say that our already-high expectations were met and exceeded in every way. I’d particularly like to point out our terrific experience with our dive guide. She was always ready with […]
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We Felt Safe, Cared For, and Had Lots of Fun
Wakatobi is a 5-star resort. The customer service is apparent with the scuba diving assistance, and our scuba guide was very thoughtful and considerate; we felt safe, cared for, and had lots of fun. Excellent butler service, providing anything we think we may need. Excellent food service – delicious, made to order, very accommodating for […]
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Unmatched Hospitality
Thank you for your amazing, unmatched hospitality, and beautiful reefs. We enjoyed our stay very much and look forward to coming back. Polina Lvovsky […]
Above First Class
We had an amazing time at the resort. Our snorkel guide was great – we learned so much from her, and she made our snorkeling a great experience. Our dive guide was great for the two dives that Brenda did. The staff went above and beyond to celebrate Brenda’s birthday. The response to my stinger […]
Don’t Change A Thing
I have to say that everything about Wakatobi Dive Resort exceeded our expectations. My wife has left separate comments with the names of those who cared for us above and beyond – our dive guide was amazing, for one. I don’t know who was responsible for getting us into Villa 2, but thank you so […]