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Testimonial Category: service

Attentive, Personal, and Professional

“From the assistant at the Bali Airport to the dive staff, restaurant team, housekeeping and the grounds people, everyone is attentive, personal and professional. We cannot praise them enough. There was a great variety of food, and it was all prepared very well. We never left hungry. There was also a nice variety of snacks […]

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Brilliantly Organized and Executed

“A wonderful experience – brilliantly organized and executed by always friendly and helpful staff. Our snorkeling guide did a brilliant job of identifying unusual creatures in the water. “ Michael Cowie and Athena Daly […]

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Even More Impressed

“This is our 2nd visit to Wakatobi and we are even more impressed with the high quality of services provided in all areas. Lovely to reconnect with so many staff that treated us like family. We plan to return in 2025 to enjoy the amazing reef and staff.” Russell and Joan Johnson […]

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Exceptional Onboard Experience

“Our stay completely met our expectations. World-class diving and the resort’s preservation efforts are reflected in the health of the reefs. The onboard experience was exceptional – hot towels, fresh towels, warm tea and our guide was best in class. He learned how we dive, accommodated our needs and identified critters or corals we wouldn’t […]

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An Abundance of Sea Life

“Staff on the Pelagian were universally outstanding! The diving was fabulous! Such beautiful healthy coral reefs with an abundance of sea life. Our guides were enthusiastic teachers about all the reef life, and their use of whiteboards to write down what we were seeing was very helpful. The stewards couldn’t have been nicer, and everyone […]

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Pelagian Crew Made It Great

“We loved our week on Pelagian! The diving was fantastic, and the crew made the whole week a great experience. The briefings before each dive to learn what we might see made it a rich experience. I also really liked spending the last afternoon at Wakatobi Resort – great to mix it up after we […]

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Amazing Hospitality

“Thank you so much for all of the amazing hospitality. This trip has truly been a once in a lifetime experience. Beyond the incredible diving, the staff was so kind and attentive.” Alexandra Menell […]

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Relaxed Elegant Vibe

Our experience was fantastic. The reefs, fish life and corals are among the best in the world. The room was lovely, and the food was quite good. What really stands out most is the quality of the service which puts even the fanciest hotels to shame. The attitude of the entire staff was superb. They […]

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A Great Live Aboard Experience

Incredible attention to customer service at the Resort and on the Pelagian. The staff and crew are very professional and extremely capable in their roles. They are also consistently friendly and helpful! Pelagian is a great liveaboard experience. Limiting capacity to 10 divers results in a very personalized experience. The dive locations are fantastic-and the […]

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By Far The Best Liveaboard

This was, by far, the best liveaboard we have ever been on. The diving was outstanding, the crew first class and the master cabin is luxurious. Everything is just sublime and it’s going to be really hard to dive with anyone else! Giuseppe Saltini […]

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