“The Wakatobi experience is an unforgettable one, from the dive and snorkeling guides, dive crew and service staff – the standard has truly been set. Overall, a really great experience with impeccable service and some of the best snorkeling experiences we’ve had the privilege to go on. The house reef in Wakatobi is unparalleled and […]
Testimonial Category: service
Barely Have To Lift A Finger
“I was particularly impressed with the friendly helpful attitude of all the employees at the resort. They all go out of their way to greet the guests by name when possible, and help with everyday activities such as carrying and rinsing gear. You barely have to lift a finger.” Steve Bissell […]
Made Us Feel Welcome
“We have enjoyed a wonderful stay at Wakatobi. The facilities are exquisite. The staff has been possibly the best part, they made such an effort to learn our names. It made us feel very welcome every time we entered a building. Special shout out to my snorkel guide, he was patient with me as I […]
Fifth Time Was Perfect
“Another fantastic vacation of great diving, great food, friendly people and superb weather. This was our 5th visit to Wakatobi – and we’re already excited about planning the 6th. The food, the superb diving, the weather… everything is just perfect. We really love the people also. The groundskeepers, the boat captains, the dive helpers are […]
Truly Impressive
“Absolutely paradise; the best luxury dive trip I’ve ever been on. Everything and everyone are amazing. The attention to detail with regards to every aspect of my stay was truly impressive. The staff were courteous, professional and seems to really take pride in their work. Dive masters were fantastic. Can’t praise them enough. Captain and […]
Best Of The Best
“Best dive travel experience ever. Food is great, staff is incredible. If you need something, all you have to do is think about it, and they have it covered before you can say anything. All of the dive masters are the best of the best, and ours was the most knowledgeable, enthusiastic I’ve ever encountered. […]
Service Was Perfect
“My husband and I travel 6-8 times a year and this was one of the best resort experiences we have enjoyed. Personal touch and service were exceptional. Both the dive operation and the resort stay were wonderful. Service everywhere was perfect. Our dive guide was very knowledgeable and definitely had “hawk eyes” where he continuously […]
Cannot Wait For Our Next Trip
“We had phenomenal stay at Wakatobi, from the friendly staff who knew our names to our exceptional dive master and diving experience on the most pristine reefs we have ever seen to the amazing food we will miss back home, we cannot wait for our next trip back to this scuba diver’s paradise in the […]
Top-Notch Dive Guides
“Overall great experience. Food was fantastic, Restaurant staff were very nice and attentive. Everyone learning and using our name is a nice touch, facilities and bungalow were in great shape. Boats and equipment were in great shape and the diving was amazing. Being able to do 70 minutes dives is great. Top-notch dive guides. Very […]
Friendly And Genuine
“To me, what separates Wakatobi from the rest is the customer service. It is amazing. From knowing our names to greeting us on the path, being friendly and genuine is what it is all about. The idea of putting ‘my passion is’ on the name tag is wonderful. We have had some really good chats […]
