You have done an excellent job with The Residence. The time we spent here was superb in quality and comfort. Once again, excellent staff especially with food and service — we appreciate all the sambals, soups, and local cuisine. Butler service was five stars. The reef looks very healthy. Would book again. Sylvia Thomas […]
Testimonial Category: service
I Will Have To Come Back
We enjoyed a fabulous week on the Pelagian! When I had an accident early in the week, our cruise director was great — she and the captain made arrangements for me to see a doctor, and everything was handled perfectly. I then enjoyed the pleasures of the yacht and all the dive stories when my […]
Amazing
Thank you to the entire staff, from the dive shed team to the housekeeping team, the dining team, and all of the others we don’t even see. You are amazing and greatly appreciated. Jeri Beasley […]
Nothing Can Be Improved
I cannot think of anything that could be improved. I am so appreciative of all the little details that add up to a great experience. Ann Schwartz […]
A Beautiful, Exquisite Experience for Guests
Service was impeccable! The food was just lovely and so creative — all the extra detailed touches, like the beach scene with coconut balls! Our dive guide was absolutely superb, and our snorkel guide was informative — I loved how she gave a new creature focus every snorkel. I learned so, so much! The diving, […]
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The Staff Feels Like Family
Friendliest people I have ever met. I felt like the staff were members of my family. The dive team was professional and very safety-conscious. The dive boats are roomy and very stable in choppy seas. Bill Jackson […]
A Perfect Mixture of Nature & Humanity
Every time I come here I can always greatly enjoy my stay, even without trying! The rooms are always squeaky clean and fresh, just perfect when you come back from diving and want to relax. The resort is a perfect mixture of nature and humanity, with natural, but managed wildlife everywhere. The cleaning actions of […]
The Staff Make This Place
Wonderful week! The staff really make this place — so friendly and helpful and going out of their way to make my stay faultless. On the boats, great assistance and dive leadership. In the restaurant, fabulous food and attentive service. At reception, the staff couldn’t have been more helpful. Thanks to all. David Mace […]
A Haven of Wellbeing
A haven of wellbeing in a paradisiacal diving area. Very personal all-round care — every wish is taken seriously and every effort is made to fulfill it. The food is first-class and extraordinarily varied. The staff in all areas are very warm, endlessly helpful and attentive. The Turtle Beach Bungalow was beautiful and the large […]
Every Detail Perfect
Amazing trip from start to finish, every detail perfect. Every single interaction with resort staff is wonderful — it is very hard to single anyone out, but massive thanks to the dive guide for making diving so fun, educational and exciting. The restaurant staff were all fabulous, and special mention to the chef for the […]