You’ll have a great time, but don’t take our word for it…
Kind, Enthusiastic & Excellent Staff
Our dive guide was a great snorkelling guide — knowledgeable, kind, and enthusiastic. The dining room staff were always very friendly and the food options were plentiful and delicious. Our butlers took excellent care of our room. We look forward to coming back. The sarong-tying class was very informative too. Beautiful resort, well maintained, and excellent staff — friendly, professional, and great at their jobs. We really appreciate their dedication and engagement. Facilities and dive equipment are top-notch.
Every Detail Taken Care Of
Excellent! Every detail was taken care of. I particularly liked that communication was excellent — staff were well informed and eager to make my stay a wonderful experience. The arrival greeting with the Bali staff was a really nice extra touch. After several flights and many hours of travel, it was lovely to have someone greet me and make sure I was informed about the transit procedures.
Wow! Sensational!
Wow, wow, wow! Sensational reefs, wonderful people, great resort. We will definitely be coming back.
Fantastic & Wonderful
Accommodations were fantastic! Staff were wonderful! Dive staff were extremely knowledgeable and kind!
The Residence is Excellent
You have done an excellent job with The Residence. The time we spent here was superb in quality and comfort. Once again, excellent staff especially with food and service — we appreciate all the sambals, soups, and local cuisine. Butler service was five stars. The reef looks very healthy. Would book again.
I Will Have To Come Back
We enjoyed a fabulous week on the Pelagian! When I had an accident early in the week, our cruise director was great — she and the captain made arrangements for me to see a doctor, and everything was handled perfectly. I then enjoyed the pleasures of the yacht and all the dive stories when my husband and everyone returned. All said and done, it was great even considering I only got to dive a couple of days! The service, the food, and the care — I guess I’ll have to come back!
The Best We’ve Experienced
It was a wonderful diving holiday. Everything was great — the accommodation, the food, and last but not least the diving. We’ve been diving all over the world, and this was the best we’ve experienced so far.
Amazing
Thank you to the entire staff, from the dive shed team to the housekeeping team, the dining team, and all of the others we don’t even see. You are amazing and greatly appreciated.
Nothing Can Be Improved
I cannot think of anything that could be improved. I am so appreciative of all the little details that add up to a great experience.
A Beautiful, Exquisite Experience for Guests
Service was impeccable! The food was just lovely and so creative — all the extra detailed touches, like the beach scene with coconut balls! Our dive guide was absolutely superb, and our snorkel guide was informative — I loved how she gave a new creature focus every snorkel. I learned so, so much! The diving, boat setup, and attention to detail for the whole resort was outstanding. Such beautiful and pristine dive reefs and environment. We appreciate and commend the resort’s founders, along with their teams, for what they have accomplished here for the community, for the marine environment, and for creating such a beautiful, exquisite experience for visitors. Terima kasih, and may God continue to bless you and this beautiful place at the base of Sulawesi.
The Staff Feels Like Family
Friendliest people I have ever met. I felt like the staff were members of my family. The dive team was professional and very safety-conscious. The dive boats are roomy and very stable in choppy seas.
A Perfect Mixture of Nature & Humanity
Every time I come here I can always greatly enjoy my stay, even without trying! The rooms are always squeaky clean and fresh, just perfect when you come back from diving and want to relax.
The resort is a perfect mixture of nature and humanity, with natural, but managed wildlife everywhere. The cleaning actions of dive guides and gardeners show the good impact the resort has on its sensitive, natural surroundings and the will of the resort community to make this corner of the world a better place, for both nature and guests.
All crew members, no matter who or where, are always friendly and welcoming, leaving a great impact on every guest. One of the reasons I love to be here are the dive guides. Each and every one of them is so smart and kind! I have known some of them for three years now and they are part of the reasons we come here. Well done and great job to them! One guide I just met this year is one of the resort’s best dive guides and the greatest bubble-ring maker teacher ever!
The Staff Make This Place
Wonderful week! The staff really make this place — so friendly and helpful and going out of their way to make my stay faultless. On the boats, great assistance and dive leadership. In the restaurant, fabulous food and attentive service. At reception, the staff couldn’t have been more helpful. Thanks to all.
A Haven of Wellbeing
A haven of wellbeing in a paradisiacal diving area. Very personal all-round care — every wish is taken seriously and every effort is made to fulfill it. The food is first-class and extraordinarily varied. The staff in all areas are very warm, endlessly helpful and attentive. The Turtle Beach Bungalow was beautiful and the large sheltered terrace was very much appreciated. There is also a great selection of vegetarian dishes. The dive crew is likewise outstanding.
Every Detail Perfect
Amazing trip from start to finish, every detail perfect. Every single interaction with resort staff is wonderful — it is very hard to single anyone out, but massive thanks to the dive guide for making diving so fun, educational and exciting. The restaurant staff were all fabulous, and special mention to the chef for the amazing cake to celebrate our 26th wedding anniversary. Special mention also to the staff who made up our room with amazing towel art and decorations for our 26th, and the garden staff for perfect sand patterns and sand castles! The longhouse staff were so helpful, and the food was next level in the restaurant. Only our third trip here — can’t wait to bring our daughters next time!









