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Wakatobi Resort FAQs

These FAQs should help answer your basic questions about Wakatobi Dive Resort. Questions and answers are organized by category, resort, diving, air transfers, Bali, health and safety and VISA information. Select a question from the drop down list and the web page will jump to the location where the answer to your question is found. You can also contact your travel agent or one of our travel consultants at info@wakatobi.com, with any additional questions or concerns.

Resort Questions

General questions about the resort, food, and accommodations.

Diving Questions

Questions about diving and diver services and amenities.

Air Transfer Questions

Questions on air transfers, charter flight, tickets and vouchers

Bali Questions

Questions about arrival and staying on Bali

Health and Safety Questions

Questions about health and safety

Indonesia and Visas

Questions about Indonesian VISA and travel in Indonesia



Resort Questions
What kind of clothing should I bring along?

We speak in terms of bare-foot luxury; relaxed and casual clothes are the order of the day. Dress is usually informal in Indonesia due to the warm, humid climate and lightweight fabrics are recommended. Light windbreakers, wraps, or sweatshirt should also be considered as it does cool down at night (or in case of the occasional rain storm). Some of our guests do enjoy to dress up a little for dinner.

Are drinks included in the price?

Water, tea, and coffee is available 24 hours and is included free of charge. Juices, Sodas, beer and wine as well as cocktails, mocktails and specialty coffees are available at an additional cost.


What kind of food can I expect to the served?

Our executive chef and his team serve up an excellent and delicious mix of international and local dishes. Just about any special dietary need can be met, but please let us know in advance what if have specific requests or dietary restrictions.


Is the food good at Wakatobi?

Put simply it's great! Our team of top-trained Indonesian chefs prepare delicious, ample and healthy meals using fresh produce that we fly in from Bali and overseas. Added to this, there are loads of day-fresh tuna sashimi, excellent soups, barbecued fish, fresh fruits, steaks and oriental specialties. Be sure to save room for one of the decadent desserts made fresh every day by our pastry chef. Meals are served in our restaurant or al-fresco If you have special dietary needs, please let us know in advance. In the lounge, we supply complimentary coffee, tea and snacks around the clock.


Do all the bungalows have separate bathrooms?

Yes. All our bungalows have their own toilet and hot & cold fresh water showers. We supply towels and an exclusive range of Wakatobi aromatherapy toiletries.


Are the bungalows air conditioned?

Yes. However, air conditioning is generally not necessary as our resort is on an island far out from mainland which ensures there is always a gentle sea breeze to cool you down. All the rooms are cross ventilated and fitted with ceiling fans and mosquito nets (which are rarely ever being used). During part of the season we even have to provide blankets!


I am coming as a single traveler. What are my accommodation options?

You can either purchase a single space on a trip and be prepared to share room with another guest (of the same gender), or upgrade to single occupancy with a small supplement.


Is the resort appropriate for families?

Absolutely. Children (and adults alike) can enjoy world-class snorkeling right off the beach in front of the resort. We also have babysitters available, and also offer a structured and educational Kids Club. Please ask one of our guest relationship associate for more details. See more info....


What currency will I need while I'm at Wakatobi?

On the resort, we accept US Dollars, Visa or MasterCard, Rupiah (local currency) and Euro, as well as other major currencies. However, you can pay everything on credit card - even the staff tips. We do suggest you change a little money while in Bali to cover incidentals along the way.

Please note that we do not accept travelers cheques. Also note that throughout Indonesia, the best exchange rates for US currency will be for $100 dollar bills printed within the last couple of years.


Can my family reach me while I'm at Wakatobi?

Yes. We offer wifi internet throughout the resort, with back-up LAN cables in all rooms, so checking your own email will be possible. If your cell phone service provider has a reciprocal agreement with the local Indonesian cell phone service providers, there is a good chance your own cell phone will be able to get a signal too. In addition, we have several satellite phones for use in an emergency.

If you do not wish to commit to checking your email on a daily basis, you can also have friends/family email our resort at resort@wakatobi.com and our staff will forward any messages along. Please refer to the resort's contact page for more information.

Please be advised, while our internet is adequate, it doesn’t deliver the bandwidth you are most probably accustomed to. However, accepting we are in a remote location, it works admirably


Is the water safe to drink at Wakatobi?

Yes. Since 2003, when we added a large capacity reverse osmosis water purification system we have offered an ample supply of fresh, potable water at all hours of the day. Our water supply is routinely tested by a laboratory to ensure it is clean and free of any contaminants. To view a lab report CLICK HERE!


What entertainment is available?

Our resort offers a welcome respite from television. While our rooms are not equipped with in-room entertainment systems, we do have a TV / DVD player that can be moved to your room on request, or used in the comfortable lounge. Each evening there will be informative presentations delivered by our knowledgeable team of dive guides.


Are laundry facilities available while I'm at the resort?

Yes. We have two services available. One takes three days and is hand washed by our local staff. If you need your items back urgently we have a one-day quick turnaround service as well.


What is the air / water temperature?

Air temperature is in general around 30 °C (86 F) during the day and nicely cooler in the evening. Water temperature is a fairly cool 26-28 °C (79-82°F). We recommend a full body 5 mm dive suit, especially for divers making several dives in a day.


Do you have any facilities for photographers?

Yes. We have a large three-sectioned air-conditioned camera room with wall-length, padded work benches offering plenty of charging stations, with both 220v and 110v power strips set up and ready. We also have various basic tools for adjustments of cameras, lights and housings.


Does the resort provide any toiletries?

We have hair dryers in all rooms and there are high-quality Wakatobi-branded shampoo, conditioner, body wash, lotion, and towels for indoor as well as beach-side use. We also have electrical converters if want to bring your own electric razor or hair dryer.


I'm not a diver. Is there anything for me to do at Wakatobi?

Tolandono Island, which Wakatobi Dive Resort is located, is roughly 8 square kilometers (3 square miles), which allows for nice walks (or jogs / runs) across the island on the various foot paths that over the years have developed between the resort and the village that lies on the opposite end of the island. Behind the resort, one can find shallow sink holes that can be explored with snorkeling equipment and a dive light.

For those who do not dive or snorkel, but are interested in some physical activities we offer kayaks, stand-up paddleboards, We can arrange volleyball, badminton or table tennis equipment, as well as more leisurely pursuits such as board games, and a fairly extensive library. A television set with DVD player is located in the Longhouse lounge area, and a TV / DVD player is also available on request to be taken to your room.

We also offer a range of interesting day tours to neighboring villages, as well as classes in Indonesian language, cookery demonstrations, towel folding classes and more....


Do you offer massages?

Yes! Our spa offers a range of treatments and our experienced team of female therapists are skilled in providing relief to sore muscles or simply relieving tension. Popular with many of our guests, a massage after a great day of diving can be a real blessing, and is priced affordably.  


Your conservation programs interest me. Will I contribute by going coming to Wakatobi?

Yes, you will. We set aside a portion of the funds you pay for your trip for conservation programs and community development, and since our resort was founded in 1995, through these funds, our guests have made a significant impact on preserving this fantastic area.


What can I bring to help the local village and children?

For the local children, we recommend anything educational or healthy. Note pads, pencils, erasers, maps, rulers, craft supplies, crayons or basic school or coloring books would be greatly appreciated.


What type of electrical outlets and voltage do you have in the rooms?

Schuko

All rooms are fitted with two round pin sockets (Indonesian / European standard) and the electricity is 220v 50 cycles. We have ample plug socket adapters and voltage converters (for 110v supplies) to lend to all guests. You needn't bring your own. The 24 hour power generated at the resort is generated by us at our in-house power-plant (comprising a number of generators).

Each day, twice a day, we have to manually switch from one generator to another. This will cause a little blip in the power supply at the change-over times. We normally try to change the generators over at 6 AM and 6 PM every day. These are times that we believe will cause the least disturbance to our guests. Sometimes, this can inadvertently switch off battery charges that have been left running overnight.

110v outlets are available in the camera room.

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Diving Questions
Do you have Nitrox available?

Yes! We feature a state of the art Nitrox Technologies membrane systems, Atlas Copco low pressure compressors and water-cooled Bauer/L&W high pressure compressors. We also offer a full range of tech services including oxygen, helium, scrubber and pony/stage bottles.


Are we allowed to bring souvenirs up from our dives?

No, we do not allow anyone to bring corals, shells or animals out of the water and we make sure that our guests respect all aspects of our environment.


Is there a lot of reef damage from dynamiting and cyanide fishing?

No. Very little reef in our area is damaged by destructive fishing methods like dynamite bombing and cyanide fishing (for the aquarium trade). However, it is a fact that destructive methods of fishing are still being used in many parts of the world, including Indonesia.

In the remote areas around the Wakatobi resort, bombing is extremely rare. There have been instances of some reef areas being hurt by boat anchors and local fishermen walking on the reef top. These practices are effectively being minimized by our Collaborative Reef Conservation programs.


Has the Wakatobi region been affected by coral bleaching?

No. We have not detected bleaching of corals in the area.

The water temperatures in the area remain a cool 26-28 °C (79-82°F) and there are still healthy cooler currents refreshing the reefs continually.


Do your tanks have INT or DIN valves?

We have tanks with INT and DIN valves.


Should I bring all my own diving gear?

Our dive centre offers a full range of diving equipment for our guests’ use. While many of our guests bring their own equipment to ensure they are completely familiar and comfortable with its operation, our quality rental equipment is in tip-top condition. The basic diving equipment recommended is a regulator, depth and pressure gauge, watch or dive computer, buoyancy compensation device, mask, fins and snorkel.

We recommend you to bring a 5 mm (1/4") full-body suit but some guests are even comfortable in only 3mm(3/16") shorties. It is all up to what you are used to diving with, just keep in mind that it is nice to be warm.


How do you handle decompression emergencies?

In case of a DECO emergency, our first-aid trained dive managers would immediately stabilize the diver's condition with non-baric medical oxygen. If deemed necessary, we would then evacuate the diver by a sea level cabin pressure flight (day-time only) directly back to Bali where there is a good re-compression chamber.

In our resort medical centre, we carry a good stock of medical gear and medication. Should that not be enough, there is a basic hospital on the island neighboring Wakatobi (sufficiently equipped for most general treatments).


Where is the nearest hyperbaric chamber?

Bali.


Do you allow solo diving?

We do for Instructor-level divers with a pony tank once they have been deemed suitable by our professional dive team as safe, responsible and competent. We have plenty of pony tanks for rent.


How long are the scheduled boat dives?

The Wakatobi region is blessed with abundant marine life and dive sites that have both deep and shallow areas. This allows for long bottom times on most dives. We politely request that divers observe our boat dive bottom-time limit of 70 minutes to ensure others on their dive boat are not left waiting for others to surface. Those guests who have subscribed to a Private Dive Experience Manager and have booked a private dive boat are of course welcome to set their own schedules. The only limit to the bottom-times you may enjoy on our house reef is your own air consumption.


Do you have facilities to cater for rebreathers?

Yes. We carry sofnolime 797 and have an ample supply of medical grade oxygen for rebreather divers.

For semi closed rebreather divers we offer 7.5 L [50 cbf] aluminum tanks filled with NITROX up to 40%, these can be fitted with DIN or INT valves. Other valves (like Draeger) are not available.

For divers traveling with closed circuit rebreathers, we can fill tanks to 100% with our O2 booster if you bring your own clean 02 tank. Alternatively we have Faber Steel tanks 2 L and 3 L for rent, suitable for CCRs such as Evolution, Inspiration and KISS.

Bail out tanks are available in 3 L [19cbf], 4.5 L [30 cbf], 6 L [40 cbf], 7.5 l [50 cbf], all aluminium.

Note: Sodalime supplies are sometimes difficult to acquire due to logistics and supply constraints. Please contact us before your trip to confirm availability and any particular requirements.

Of course, we also have complete Nitrox facilities for open circuit divers.


What's the diving like in the Wakatobi region? What will I see?

The Indo-Pacific region is considered a biodiversity hot spot, benefiting from the currents and nutrients transported between the Pacific and Indian Oceans. Within that area, the Wakatobi region is near the epicenter of coral reef biodiversity. The hundreds of kilometers of reef structure in the Wakatobi National Marine Park provide every imaginable marine animal, including whales, dolphins, sharks, rays, tunas, barracudas, marlin and more.

The area is teeming with hundreds, if not thousands of different fish species. A few years ago, Professor of Biology at the Boston University Marine Program & Center for Ecology and Conservation Biology, Les Kaufman counted 301 fish species on a 100 minute dive at Wakatobi Dive Resort's house reef.

For photographers, this means wide-angle, normal and macro opportunities abound.


Do you offer night diving?

Yes. Most certainly we do. Every day the "pool” is open (the ocean that is) for shore based night diving. We schedule frequent boat departures for dusk dives / night dives, and you will have the opportunity to night dive during your stay.  


Do you allow spearfishing?

No. We encourage all our guests to respect the marine environment, leaving it untouched so others may enjoy in the future.


What sizes tanks do you have? Are they aluminum or steel?

We have 7.5 L (50 cbf), 10 L (63 cbf), 12 L (80cbf), 15 L (100 cbf). All are aluminium


Do I need to bring along my dive certification card (c card)?

Yes, if you want to dive. That said we of course can help you locate your certification number from your agency should that be necessary.


Do CCR divers do the same dive times and profiles as OC divers?
70 miniutes is not a long dive for CCR divers.

You are absolutely right - 70 min are short for CCR divers. We plan to conduct a different schedule for the CCR diving groups. Instead of 2 morning dives and 1 afternoon dive @ 70 min, we plan 1 morning dive and 1 afternoon dive @ 2 -2.5 hours for CCR divers. The profiles are of course different from the OC divers. At this level of proficiency CCR divers enjoy a lot of freedom and it is our pleasure to cater to the special needs of rebreather guests.


Can CCR dive buddies dive their own plan and not with the OC group i.e. not with bubble makers and all that noise :-) ?

There are 4 different scenarios:
a)A single CCR diver follows the regular diving group and their guide, with the option to dive solo if certified and equipped to so.
b)2 or more CCR divers share a dive boat with a group of OC divers. They dive their own profile, separately from the OC divers and enjoy peace and quiet ;-). The CCR group enters the water first and surfaces last. This extends dive times to ~85-90 min
c)1 - 3 CCR divers ask for a private boat and guide to dive their own itinerary. Additional cost may apply.
d)4 + CCR divers get their own boat and CCR guide assigned and do a long morning and long afternoon dive. No additional cost for the dive boat and guide, beside the mandatory CCR service package.


What if any are the restrictions on Sorb fills and O2 fills during the 7 day trip ?

There are no restrictions on sofnolime or oxygen. A proficient CCR diver needs 1 tank fill a day and has to change the Sorb according to the safety rules, usually after 4 - 6 hours, depending on profiles, scrubber canister size etc. While safety is paramount, we ask not to waste the oxygen and sorbs. Especially with a tempstik used and an inspiration sized scrubber canister it would be unnecessary to change sofnolime after every 2 hour long dive, unless it was a very deep and long Trimix dive with the whole decompression done on the CCR.


Do you have an O2 booster pump ? Yes, we have 2 booster pumps, which can be used for oxygen and helium fills. (Additional charges may apply for TRIMIX fills.) Of course we have qualified staff providing the tank fills.
Do you welcome CCR groups?

We are looking forward welcoming more and more CCR divers. While we are well stocked, please allow us sufficient lead time for larger CCR groups (more than 4 divers) to coordinate your needs for us to prepare sufficient oxygen, scrubber, helium, tanks, bailout tanks, special services etc.


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Question about air transfer, tickets and vouchers
When do I need to check in for the flight from Bali to Wakatobi?
To fly from Bali to Wakatobi, you will be required to check-in at the domestic departure terminal of the Airport in Bali at 06:45h on the morning of the first day of your package.

We will email you to confirm this check-in time in advance of the day of your flight.

It would be very helpful if you could call our office upon arrival in your hotel in Bali to confirm the details. (Bali Logistics Office 759 669 or Crispin 081 2381 1084)


Which ticket counter do we check in at in the Domestic Departure Terminal?

The Denpasar airport is relatively small and does not have very many terminals. As long as you find the Domestic Departure Terminal you are set.

Our staff will meet you at the taxi drop point outside the domestic terminal door with entry passes, they will help you find porters and direct you into our staff inside the terminal.

Inside, our team will assist you through check-in and escort you to the VIP lounge where there will be a short wait before you board the flight.

Additional pointers: Head for the Wakatobi Counter, Ask the porters (grey uniforms). Our team will be there all wearing Wakatobi shirts, carrying sign boards and a smile.

You really can't miss us if you know the name "Wakatobi/Pelagian"!


Do I need some kind of voucher or ticket for the Wakatobi charter?

No you don't. As long as you have paid in full for your Wakatobi of Pelagian package, you are welcome onboard :)

We have our own check-in counter and our staff is in charge of luggage handling and boarding.


When will I return to Bali on the last day of my Wakatobi trip?

The Wakatobi air charter now returns back to Bali by 16:00h.


What time can I book my flight home

We recommend that you plan to leave Bali no earlier than 17:30h.


If I miss the flight from Bali to Wakatobi, what will happen?

You will get the opportunity to go by public transfer via Sulawesi to the Wakatobi.

It involves a two and a half day air - land - sea journey that will certainly be an experience you can tell your friends about back home. This is the route that the first divers to Wakatobi Dive Resort followed and is the reason for Wakatobi building its own airstrip. Our Bali office can help with all the routing details should this occur.


Is the flight from Bali to Wakatobi (and back) included in the price?

No, it's charged separately.


What is the flight like to Wakatobi?

The flight lasts approximately two and a half hours and is very scenic along the way.

We work with Garuda Indonesia, Indonesia's National Airline for guest air transportation to the Wakatobi resort and the Pelagian liveaboard.

To ensure maximum reliability and space for our guests and their luggage, we fly with a 70-seater ATR 72.

The plane is spacious and nicely appointed. The restroom is small but still very serviceable. However, you might be more comfortable using the facilities at the airport prior to departure or at the resort.


Are there weight limits for luggage on the charter flight?

On international flights, International Travellers who begin their travel in the USA, and travel Economy / Coach Class, are entitled to check in a total of 45 kg per person (2 x 50 lb); International Travellers who begin their travel in any country in the world EXCEPT the USA, and travel Economy / Coach Class, are entitled to check in a total of 20 kg (44 lbs).

For this reason, we see a disparity in the average luggage weights of our guests depending on their nationality, with American guests frequently travelling with twice as much luggage as those who visit us from elsewhere in the world.

Due to the luggage capacity on our charter flight, and our need to supply the resort from Bali on the charter flight (food / technical supplies etc), we try to incentivize clients to carry a little less, and travel light.

For guests travelling with a total check in luggage weight of 20 kg (44 lbs) or less, we offer a resort credit of USD 100 per person.
For guests travelling with a total check in luggage weight of between 20 kg (44 lbs) and 45 kg (100 lbs), there is no charge.
For guests travelling with a total check in luggage weight of 45 kg (100 lbs) or above, there is an excess luggage weight surcharge of USD 100 per 20 kg (44 lbs) above the 45 kg (100 lbs) limit. (so guests travelling with 45 – 65 kg would pay USD 100, guests carrying 65 – 85 kg would pay USD 200.)

Resort Credits offered are calculated based on average luggage weights for guests travelling together!

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Bali Questions

Do I need to stay in Bali one night before flying to Wakatobi island?

Yes, on the first day of the package, you will need to check in to the Domestic Departure Terminal in Bali before any international flights arrive on the island. This will mean an overnight stay in Bali before the trip is required.


Diving recommendation while staying on Bali?

The most popular diving in Bali is Tulamben (north east Bali) where you can find a beautiful drop-off accessible from the shore as well as the famous Liberty wreck. The area is a good 3-4 hours from the airport by van so you'll need at least a couple of days in Bali to have the time for a visit there. Some people combine a visit to Tulamben with a stopover in Secret Bay (north Bali, muck diving). It is also possible to dive Nusa Penida island off Sanur as a 1 day or 1/2 day excursion.


When I arrive in Bali, what should I expect?

Upon arrival from overseas, there will be a Wakatobi/Pelagian representative at the door of your plane. Our representative will whisk you through Immigration at high speed avoiding all those queues (a wakatobi/pelagian exclusive). You'll still need to pay USD 35 each here for your visas - no photos necessary. See the Indonesia visa FAQ for more information. After getting your visa, you'll be taken through baggage reclaim, past customs, and out to meet the guide and driver (if you have one arranged). Alternatively, the rep will assist you in arranging a taxi from a reputable firm.

Make sure you give us your flight and arrival times beforehand so we can arrange this special greeting.

One other note: We recognize that this is your holiday and you'll be out and about enjoying all that Bali has to offer. However, we do request you give our Bali office a call after you arrive in case there are any last minute details, requests, or travel coordination needed. Crispin can be reached at his cell : 081 2381 1084 or the Bali office is at 759 669 (local numbers).


Do you have a recommendation for hotels in Bali?

Yes, We now offer our new "Best Friends in Town" (Bali VIP) services. We have knowledgeable Wakatobi concierges in Bali who can assist you with all the details of planning a stay in Bali.

Why not begin or end holiday by spending a few days on Bali? Bali is a small island with spectacular geographical diversity and delightful cultural attractions. Private guides and drivers are available to transport you to towering volcanoes, emerald green rice paddies, Hindu temples, dazzling beaches or a cultural dance performance - to name just a few. Bali also offers incredible values in art, furniture, silver jewelry, accessories, and tropical fashions! Did you know that Bali also offers high-quality yet inexpensive health care? After a long day of touring or shopping, you can rejuvenate your body and mind with a luxurious spa treatment before departing for an evening of 5-star dining. After visiting Bali's chic night clubs, return to a room at a large international hotel, a private boutique villa or a bungalow overlooking a rice paddy. Bali offers resources and accommodations to match your taste and budget! Click Here for more info on our "Privilege Service"


Can I use US dollars in Bali?

Yes the US dollar is accepted by most merchants in Bali. However, while in Indonesia, it is always cheaper to use Rupiah rather than US Dollars. This is because the merchant will apply an exchange rate to convert your US Dollar to rupiah. He may not be giving you the best rate available at banks and authorized moneychangers .


Where's the best place to get money exchanged in Bali?

In Indonesia, recent issue higher denomination US Dollar bank notes will enjoy a better exchange rate when compared to smaller denomination dollar bills. If you are carrying US Dollar cash, it is best to ensure recent issue unmarked, unfolded 50s and 100s.

It is sometimes tough to find banks or money changers willing to accept hundred dollar bills that are over five years old. Notes from 1996 notes are particularly difficult due to the Indonesian market being flooded with counterfeit 1996 bills a few years back. People are simply not willing to take the risk in exchanging notes that they consider have a high chance of being forgeries. If you think you might be doing some serious shopping while in Bali, make sure you bring with you crisp, clean, newer notes--it actually does make a difference!

ATM machines are the best way forwards for taking money (exchange rate wise) as these will use the exchange rate at your home bank, and this will favor your home currency.

However, machines here are limited in the number of notes they can dispense at one time, and this can mean that you have to insert your card repeatedly to withdraw a worthwhile amount of cash. With most currencies, the machines here dispense the equivalent of 5 dollar bills or 10 dollar bills! Depending on how your bank charges you for use of ATMs overseas, you could end up paying large bank charges to withdraw fairly insignificant sums of money, thus negating the benefit of the higher exchange rate.

There are ATM machines throughout the airport, as well as a number of money changers. Money changers at either the airport or your hotel in Bali are unlikely to offer the very best exchange rates, but the difference will only be minor, and the convenience quite possibly negates any loss.

Authorized Money Changers (displaying signs) in specialist money changing shops and kiosks are the best way to change cash to save time and get a good rate.

Note: Some money changers are a little less than scrupulous. You should always count your money before leaving and not just rely on watching them count it.

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Health and Safety Questions
Are there doctors and/or medical resources close to Wakatobi?

As for the resort, we have a good stock of medical gear and medication. Should that not be enough, there is a basic hospital on the neighboring island (sufficiently equipped for most general treatments).

In case of a serious medical incident, we have access to a medical evacuation plane service in Bali and worked out clearly defined procedures.

Add to this Swiss perfection in maintaining all equipment, thoroughness in managing and training on-site security, and a highly qualified international dive staff (currently with an average of over 3000 dives)--you can rest assured that every possible effort is made that you'll never need this service


Is it safe in the area around Wakatobi?

Yes. Though several areas of Indonesia (an enormous country spanning over 3,500 miles) have gone through some rough times in the past few years, many other areas - that are separate from the trouble spots - remain very safe to visit.

The situation in Bali and Wakatobi (your only two stopovers) is that of peace, friendliness and stability.

People are sometimes a little hesitant before they come here but immediately upon arriving they discover how calm and happy they feel here.

Not going to Wakatobi due to safety concerns in other parts of Indonesia is like avoiding Orlando because of crime problems in New York! The two places are far, far away from each other and a problem in one place doesn't really translate to a problem in the other.


Do you recommend any special insurance?

Every effort is made to make sure your trip is holiday and carefree. However, we do recommend you purchase trip cancellation/interruption insurance in the event of unexpected changes in your travel plans.

You should also have adequate medical insurance to cover any incidents. Check with your medical insurer before the trip to verify you're covered while traveling abroad and scuba diving.

We also recommend you consider purchasing supplemental dive insurance, offered by many firms such as Divers Alert Network (DAN), PADI, and Dive Assure. These companies offer specific dive-related policies that often include travel, gear and accident coverage all in one comprehensive policy.


Is there malaria in the Wakatobi region?

The risk of getting Malaria in the Wakatobi region is very, very low.

There have been the odd cases among the locals who's been bitten by mosquitoes imported by transiting sailors, but none of our clients or staff have, as far as we can determine, in over a decade ever contracted Malaria.

We normally don't recommend that divers take medication as it often creates mood swings and drowsiness and other discomforts. However, we leave the final decision entirely up to the individual.

If you're planning a trip to other parts of Indonesia, please consult a good traveler's health resource like the CDC http://www.cdc.gov/travel/ for the latest information on medicine recommendations.


Do I need vaccinations before I travel to Indonesia?

When travelling in the tropics, it is wise to be up to date with Typhoid, Tetanus/Diphtheria, Hepatitis and a current Polio protection. As parts of Indonesia are in a malaria zone (not Wakatobi), please check with your physician or medical center on the type of prophylactic you should use and ask:

What are the known side effects?
Make sure you take the appropriate medications in time before you start the trip.


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Indonesia and Passport Questions

Do I need a passport or visa to visit Indonesia?

In order to enter Indonesia, the validity of your passport must run for at least six months beyond your date of entry into Indonesia, and you must have at least one empty page in your passport.

For nationals of the following 45 countries it is possible to enter Indonesia as a tourist, and remain for up to 30 days, without the need to purchase a visa. 

Currently, this visa-free facility is only available for international visitors (listed) who arrive by air through one of the following five airports: Bali (Denpasar Ngurah Rai), Jakarta (Soekarno Hatta), Surabaya (Juanda) Medan (Kualanamu) or Batam (Hang Nadim), and four international sea-ports.

Please note - the visa free facility does not offer an option to extend your stay beyond the initial 30 days.

Austria 

Denmark 

Kuwait 

Norway 

South Korea 

Bahrain 

Ecuador

Laos

Oman 

Spain 

Belgium

Finland 

Macau

Peru

Sweden 

Brunei Darussalam

France 

Malaysia

Philippines

Switzerland 

Cambodia

Germany 

Mexico 

Poland 

Thailand

Canada 

Hong Kong

Morocco 

Qatar 

U.A.E. 

Chile 

Hungary 

Myanmar

Russia 

United Kingdom 

China (PRC)

Italy

The Netherlands 

Singapore

USA

Czech Republic 

Japan 

New Zealand 

South Africa 

Vietnam

 

For visitors who hold a nationality other than those listed in the 45 nationalities above, if your nationality is listed below, it will be possible to purchase a 30-day (extendable) visa-on-arrival for entry into Indonesia. This visa will be issued upon arrival and will cost USD 35, and may be extended for an additional 30 days once in Indonesia. 

Algeria

Estonia

Latvia

Monaco

Slovenia

Argentina

Fiji

Libya

Panama

Suriname

Australia

Greece

Liechtenstein

Portugal

Taiwan (ROC)

Brazil

Iceland

Lithuania

Romania

Timor Leste

Bulgaria

India

Luxembourg

Russia

Tunisia

Cyprus

Iran

Maldives

Saudi Arabia

Turkey

Egypt

Ireland

Malta

Slovakia

Nationals of countries not listed should contact the Indonesian Embassy closest to your home to secure a visa in advance of travel. There will be no leniency for nationals of countries not listed above should they arrive without a valid visa - they will be sent home immediately.

While it is possible to extend visas that are purchased on arrival for a second 30 day period, you may be able to secure a 60 day tourist visa in advance of travel from the Indonesian Embassy closest to your home.

Since visa regulations change quite frequently, we strongly suggest that you check the above requirements with your travel agent, or with the airline you intend flying with.

International Flight tickets issued after February 2015 no longer incur an international departure tax. If your flight ticket was issued prior to February 2015, expect to pay an Indonesian International Departure tax of Rp 200,000 (about USD 17) upon departure. Please ensure that you have enough Indonesian currency available to pay this fee on the day of departure from Indonesia.

(Details correct as per June 2015)


What is the time zone at Wakatobi?

GMT UTC +8 hours (Bali, Nusa Tenggara, South & East Kalimantan and Sulawesi)


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